My wife has been using apple iPhone 6 plus for more than 3 months now and it has started showing an issue on microphone recently.
The problem is the microphone is not amplifying its volume when it is connecting as a phone communication.
But if it is convert as the speakerphone or any voice recording were fine enough. So, my wife and myself made an appointment for fixing and visited the apple store.
The service rep. was keep on saying, it is not the phone issue, it is the service provider issue based on initial testing with their own iphone.
And we didn’t take their investigation result, because my wife’s phone didn’t have the same issue at the first three months. Then, they took the phone and tried to clean the microphone area.
But it didn’t work out well at all.
Finally, they accepted the defect of phone based on our strong arguments that is not the service provider or sim card issue and couple of simple testings including cleaning.
And they offered us to replace our phone with refurbished phone that looks like almost brand new phone without a box .
Vizio TV Power cycle issue
This TV has been working very well tile week ago. And suddenly the TV cannot be controlled after turning on.
The symptom is below;
After turning on the power of TV, it starts blinking the light for a 40 seconds.
Then, it shows Vizio logo for a minute. After that, it turns off TV by itself.
Then, it starts blinking of light again. Then, it shows the vizio logo again.
Now it is keep looping for many hours without difference.
Then, I have contact Vizio tech support to correct this issue.
What they have told me initially is Just unplug the power first for a 30 seconds.
So I had done that but the problem didn’t go away.
After that, what they have told me is ” They cannot resolve this issue by phone and asked me to send my receipt first to continue the support.
So, I had sent a receipt for them, what they have told me is the warranty was expired for 90 days in case of refurbished items.
What a nice policy! So I have used it for only 5 months and can’t use it for anything but garbage.
I will upload the movie file soon for the symptom for your understanding.